{"id":2219,"date":"2019-04-23T06:13:36","date_gmt":"2019-04-23T06:13:36","guid":{"rendered":"https:\/\/rendszergazda.doit.hu\/rolunk\/"},"modified":"2022-08-17T06:11:31","modified_gmt":"2022-08-17T06:11:31","slug":"rolunk","status":"publish","type":"page","link":"https:\/\/outernet.hu\/en\/","title":{"rendered":"About us"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_section  avia-builder-el-first  container_wrap sidebar_right'  style='height: 380px; max-width: 1920px; margin: 0 auto;'  ><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k1c9m1p4-d312053f0297a76cea6ef732e33dd474\">\n.avia-section.av-k1c9m1p4-d312053f0297a76cea6ef732e33dd474{\nbackground-color:#1e3f6f;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-k1c9m1p4-d312053f0297a76cea6ef732e33dd474 main_color avia-section-default avia-no-border-styling  avia-builder-el-1  el_after_av_layerslider  el_before_av_section  mmob av-desktop-hide av-medium-hide av-small-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2219'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutfrhd9-1cc02aaa8606700e29ff891f91d966cb\">\n.flex_column.av-jutfrhd9-1cc02aaa8606700e29ff891f91d966cb{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\npadding:20px 30px 20px 30px;\nbackground-color:#1e3f6f;\n}\n<\/style>\n<div class='flex_column av-jutfrhd9-1cc02aaa8606700e29ff891f91d966cb av_one_full  avia-builder-el-2  avia-builder-el-no-sibling  first flex_column_div '   ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutfwyes-4d7bb9bb66c101a7c324413d87ad577e\">\n#top .av_textblock_section.av-jutfwyes-4d7bb9bb66c101a7c324413d87ad577e .avia_textblock{\nfont-size:18px;\ncolor:#ffffff;\n}\n<\/style>\n<section  class='av_textblock_section av-jutfwyes-4d7bb9bb66c101a7c324413d87ad577e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock av_inherit_color'  itemprop=\"text\" ><h1 style=\"text-align: center;\">Can we help you?<\/h1>\n<p style=\"text-align: center;\">We provide managed IT services for organizations. We can provide full service \u2013 or we are happy to work with our client&#8217;s IT staff, when we are responsible only for certain parts of the IT support and services.<\/p>\n<p style=\"text-align: center;\">We are looking forward to hearing from you!<\/p>\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_2'  class='avia-section av-7pf5w3-a39c5fd7138eee3908ef35e1b2324ab0 main_color avia-section-default avia-no-border-styling  avia-builder-el-4  el_after_av_section  el_before_av_section  av-mini-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2219'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b\">\n.flex_column.av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b av_one_half  avia-builder-el-5  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-zero-column-padding '   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-e4ll8b-2e07736ab19cc0f5dc6e1bc4cdaa27eb\">\n#top .av-special-heading.av-e4ll8b-2e07736ab19cc0f5dc6e1bc4cdaa27eb{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-e4ll8b-2e07736ab19cc0f5dc6e1bc4cdaa27eb .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-e4ll8b-2e07736ab19cc0f5dc6e1bc4cdaa27eb .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-e4ll8b-2e07736ab19cc0f5dc6e1bc4cdaa27eb av-special-heading-h2 blockquote modern-quote  avia-builder-el-6  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Instant price calculation:<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutenlxg-9b3745a206f0d760b680acf62bc80d5e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Are you interested in our prices? Using our automatic calculator, you can find out in one minute the approx. cost of solving IT issues with docca.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap avia-button-left  avia-builder-el-8  el_after_av_textblock  el_before_av_hr ' >\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzxocwp3-07b0d7b51a0117a4c4412ea8f48aa04e\">\n#top #wrap_all .avia-button.av-jzxocwp3-07b0d7b51a0117a4c4412ea8f48aa04e{\nbackground-color:#da5424;\nborder-color:#da5424;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n-webkit-transition:all 0.4s ease-in-out;\n-moz-transition:all 0.4s ease-in-out;\n-ms-transition:all 0.4s ease-in-out;\n-o-transition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='https:\/\/outernet.hu\/en\/price-calculator\/'  class='avia-button av-jzxocwp3-07b0d7b51a0117a4c4412ea8f48aa04e avia-icon_select-no avia-size-small avia-position-left' ><span class='avia_iconbox_title' >Price calculator<\/span><\/a><\/div><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-9  el_after_av_button  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kqyye794-78da1e2ece3c5a0dbd39e263f6256db5\">\n#top .av-special-heading.av-kqyye794-78da1e2ece3c5a0dbd39e263f6256db5{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kqyye794-78da1e2ece3c5a0dbd39e263f6256db5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kqyye794-78da1e2ece3c5a0dbd39e263f6256db5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kqyye794-78da1e2ece3c5a0dbd39e263f6256db5 av-special-heading-h2 blockquote modern-quote  avia-builder-el-10  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >In the last 21 years\u2026<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutepw52-70f8a5b2aa14a9f6a4a63a0a32c0d611'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>\u2026We have worked for many smaller and larger companies. Some of the well-known:<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-juteqkju-7241a7f03a2d5b6a8c964c31e6cf2fbc\">\n.avia-image-container.av-juteqkju-7241a7f03a2d5b6a8c964c31e6cf2fbc .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-juteqkju-7241a7f03a2d5b6a8c964c31e6cf2fbc av-styling-no-styling avia-align-center  avia-builder-el-12  el_after_av_textblock  el_before_av_hr '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-2906 avia-img-lazy-loading-not-2906 avia_image' src=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda.jpg\" alt='Rendszergazda szolg\u00e1ltat\u00e1s referenci\u00e1k' title='Rendszergazda szolg\u00e1ltat\u00e1s referenci\u00e1k'  height=\"127\" width=\"800\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda.jpg 800w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-300x48.jpg 300w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-768x122.jpg 768w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-705x112.jpg 705w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-450x71.jpg 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/div><\/div><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-13  el_after_av_image  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ch6qrv-fddb74f12de5aa2edc8dabb68aa04767\">\n#top .av-special-heading.av-ch6qrv-fddb74f12de5aa2edc8dabb68aa04767{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ch6qrv-fddb74f12de5aa2edc8dabb68aa04767 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ch6qrv-fddb74f12de5aa2edc8dabb68aa04767 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-ch6qrv-fddb74f12de5aa2edc8dabb68aa04767 av-special-heading-h2 blockquote modern-quote  avia-builder-el-14  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Who are we? In numbers about the docca system administrator and IT operator: <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutf0lje-b7fc616cd8733e726e47bc0ef053e801'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Year of foundation:<\/strong> 2000<\/p>\n<p><strong>Our offices:<\/strong><\/p>\n<ul>\n<li>H-1124 Budapest, Apor Vilmos square, 25-26.<\/li>\n<li>A-1010 Vienna, Am Gestade 3\/1 E<\/li>\n<\/ul>\n<p><strong>Professional liability insurance: <\/strong>HUF 100 million. Insurer: Colonnade. Number of damages: 0<\/p>\n<p><strong>Number of colleagues:<\/strong> 40 people<br \/>\n<strong>Activity:<\/strong><\/p>\n<ul>\n<li>administrator service,<\/li>\n<li>business IT infrastructure operation<\/li>\n<li>user support<\/li>\n<li>server operation (Windows, Linux, BSD)<\/li>\n<\/ul>\n<p><strong>Contact languages:<\/strong> Hungarian, English, Russian.<\/p>\n<p><strong>Service availability:<\/strong> 0-24. Office IT support time: 8.5 hours on working days between 7.00 A.M.-06.00 P.M., chosen in the contract.<\/p>\n<p><strong>Geographical area of the service: <\/strong>the whole area of Hungary, Vienna, Transcarpathia and Subotica.<\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-16  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-aa33cb-d9cebff4ce679ba0e5cc052126010d29\">\n#top .av-special-heading.av-aa33cb-d9cebff4ce679ba0e5cc052126010d29{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-aa33cb-d9cebff4ce679ba0e5cc052126010d29 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-aa33cb-d9cebff4ce679ba0e5cc052126010d29 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-aa33cb-d9cebff4ce679ba0e5cc052126010d29 av-special-heading-h2 blockquote modern-quote  avia-builder-el-17  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >What do our customers say about us? <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgcef3-21b5afdc385dd75cacb98adcb49f5e76'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1158\" src=\"http:\/\/www.outernet.hu\/rendszergazda\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1.jpg\" alt=\"Rendszergazda v\u00e9lem\u00e9ny\" width=\"100\" height=\"100\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1.jpg 100w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1-80x80.jpg 80w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1-36x36.jpg 36w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>\u201cOur collaboration dates back 10 years. In unexpected situations that require immediate action, we can always count on the staff of docca.HU, they work with full force of troubleshooting. They contact the suppliers whose cooperation is essential in solving issues, even without our request. In my experience, I can only speak approvingly about the professional quality of their service, the preparedness and the working attitude of the docca.HU Team. I hope to have the same experience in another decade.\u201d<\/p>\n<p style=\"text-align: right;\"><strong>Dr. L\u00e1szl\u00f3 Csillag<\/strong><br \/>\nECOSTAR, Auditor and Tax Expert Ltd., Managing Director.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41sv6r-1070f12e54ebd079a96af30d01e5458e\">\n#top .hr.hr-invisible.av-41sv6r-1070f12e54ebd079a96af30d01e5458e{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-41sv6r-1070f12e54ebd079a96af30d01e5458e hr-invisible  avia-builder-el-19  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-jutgcef3-21b5afdc385dd75cacb98adcb49f5e76'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1159\" src=\"http:\/\/www.outernet.hu\/rendszergazda\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2.jpg\" alt=\"Rendszergazda v\u00e9lem\u00e9ny\" width=\"100\" height=\"100\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2.jpg 100w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2-80x80.jpg 80w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2-36x36.jpg 36w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>\u201cI can only praise the docca.HU, our working relationship is great. Whether we ask for help by email or phone, someone is available for us immediately. The boys on the phone are decent and patient. If needed, they explain the issue and solution even many times. I have learned a lot from them!\u201d<\/p>\n<p style=\"text-align: right;\"><strong>Katalin Dukavits<\/strong><br \/>\nNotos Ltd. (Lacoste)<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41sv6r-1070f12e54ebd079a96af30d01e5458e\">\n#top .hr.hr-invisible.av-41sv6r-1070f12e54ebd079a96af30d01e5458e{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-41sv6r-1070f12e54ebd079a96af30d01e5458e hr-invisible  avia-builder-el-21  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-jutgcef3-21b5afdc385dd75cacb98adcb49f5e76'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1160\" src=\"http:\/\/www.outernet.hu\/rendszergazda\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3.jpg\" alt=\"Rendszergazda v\u00e9lem\u00e9ny\" width=\"100\" height=\"100\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3.jpg 100w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3-80x80.jpg 80w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3-36x36.jpg 36w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>\u201cReliable data management, strict adherence to deadlines, precise professional work, understandable communication. Good value for money. Providing high quality helpdesk. Data protection, data security, which is perhaps the most important requirement of an IT service provider\u201d.<\/p>\n<p style=\"text-align: right;\"><strong>L\u00e1szl\u00f3 L\u0151rincz<\/strong><br \/>\nPap\u00edrb\u00e1zis Ltd., Managing Director<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-8k083f-abc62bfd60775a54d3f7d0dfb6c5dfbc\">\n#top .av-special-heading.av-8k083f-abc62bfd60775a54d3f7d0dfb6c5dfbc{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-8k083f-abc62bfd60775a54d3f7d0dfb6c5dfbc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-8k083f-abc62bfd60775a54d3f7d0dfb6c5dfbc .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-8k083f-abc62bfd60775a54d3f7d0dfb6c5dfbc av-special-heading-h3 blockquote modern-quote  avia-builder-el-23  el_after_av_textblock  el_before_av_font_icon '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Further opinions, contacts:<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8\">\n.av_font_icon.av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8{\ncolor:#5b7697;\nborder-color:#5b7697;\n}\n.av_font_icon.av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8 .av-icon-char{\nfont-size:26px;\nline-height:26px;\n}\n<\/style>\n<span  class='av_font_icon av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8 avia_animate_when_visible av-icon-style- avia-icon-pos-left avia-icon-animate'><a href='https:\/\/www.facebook.com\/pg\/DoccaOutSourceITKft\/reviews\/' target=\"_blank\" rel=\"noopener noreferrer\" class='av-icon-char' aria-hidden='true' data-av_icon='\ue8f4' data-av_iconfont='entypo-fontello' data-avia-icon-tooltip=\"&lt;br \/&gt;\nFacebook&lt;br \/&gt;\n\"><\/a><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319\">\n.av_font_icon.av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319{\ncolor:#5b7697;\nborder-color:#5b7697;\n}\n.av_font_icon.av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319 .av-icon-char{\nfont-size:26px;\nline-height:26px;\n}\n<\/style>\n<span  class='av_font_icon av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319 avia_animate_when_visible av-icon-style- avia-icon-pos-left avia-icon-animate'><a href='https:\/\/www.linkedin.com\/company\/2374357\/' target=\"_blank\" rel=\"noopener noreferrer\" class='av-icon-char' aria-hidden='true' data-av_icon='\ue8fd' data-av_iconfont='entypo-fontello' data-avia-icon-tooltip=\"&lt;br \/&gt;\nLinkedin&lt;br \/&gt;\n\"><\/a><\/span><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-26  el_after_av_font_icon  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-70revf-0fce07231a9300b966266ccc6470cf41\">\n#top .av-special-heading.av-70revf-0fce07231a9300b966266ccc6470cf41{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-70revf-0fce07231a9300b966266ccc6470cf41 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-70revf-0fce07231a9300b966266ccc6470cf41 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-70revf-0fce07231a9300b966266ccc6470cf41 av-special-heading-h2 blockquote modern-quote  avia-builder-el-27  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Guarantees<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgj5v8-26a3a15843fa29978b6f358ca336d0a1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Professional liability insurance: <\/strong>HUF 100 million. We had no claims.<strong><br \/>\n<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>References:<\/strong> our clients are Hungarian and international companies. We operate and support more than 800 servers + network devices, thousands of user computers, more than 170 companies and organizations. If you need, we can provide a detailed list of our customers (of course, only those who gave permission) and we arrange a meeting with the chosen company by you. Or if you find a familiar company on the list, you may also gain information about our work.<\/p>\n<p style=\"text-align: justify;\"><strong>Reports on our work:<\/strong> we provide full transparency in terms of workload. We can automatically give reports on open and solved cases, monthly, weekly or even daily. Itemized reports allow you to review the contract at any time, reduce fees, or even reject an invoice if you find some differences in the agreement. We accept this without hesitation, since we can be wrong too, this is the reason we provide transparency.<\/p>\n<p style=\"text-align: justify;\"><strong>Transparent supply:<\/strong>\u00a0if you manage IT supply through us, we work from wholesale sources (<a href=\"http:\/\/www.hrp.hu\/\">HRP<\/a>,\u00a0<a href=\"http:\/\/www.chs.hu\/\">CHS<\/a>,\u00a0<a href=\"http:\/\/hu.ingrammicro.com\/\">Ingram-Micro<\/a>), with a fix, pre-agreed margin. Our colleagues are not allowed to keep any of your promotional gifts, so you can be sure that we are looking for the best price for you. Promotional gifts that are not in connection with any specific customer, will be drawn between our employees, so there will be no self-interest bias in supply.<\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-29  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5izyy3-2ef1c8d238a8fe483aa66e607fc6f6c8\">\n#top .av-special-heading.av-5izyy3-2ef1c8d238a8fe483aa66e607fc6f6c8{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-5izyy3-2ef1c8d238a8fe483aa66e607fc6f6c8 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-5izyy3-2ef1c8d238a8fe483aa66e607fc6f6c8 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-5izyy3-2ef1c8d238a8fe483aa66e607fc6f6c8 av-special-heading-h2 blockquote modern-quote  avia-builder-el-30  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >The essence of our fee packages<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgj5v8-26a3a15843fa29978b6f358ca336d0a1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>We offer you two approaches: you can comply the IT services with a one-time fee or a monthly flat rate.<\/p>\n<ul>\n<li style=\"text-align: justify;\">The advantage of the flat rate is that we provide a fix fee of the fail-safe operation of the infrastructure, which gives you predictability.<\/li>\n<li style=\"text-align: justify;\">The advantage of the time-based fee is that you can reduce the IT operating costs as much as possible.<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2kikjn-03a41681594605da9259c7969330610e\">\n.flex_column.av-2kikjn-03a41681594605da9259c7969330610e{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2kikjn-03a41681594605da9259c7969330610e av_one_half  avia-builder-el-32  el_after_av_one_half  avia-builder-el-last  flex_column_div av-zero-column-padding '   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3jo8ob-dfbd2c27dcdd8154ce9c0dadab8174a6\">\n#top .av-special-heading.av-3jo8ob-dfbd2c27dcdd8154ce9c0dadab8174a6{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-3jo8ob-dfbd2c27dcdd8154ce9c0dadab8174a6 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-3jo8ob-dfbd2c27dcdd8154ce9c0dadab8174a6 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-3jo8ob-dfbd2c27dcdd8154ce9c0dadab8174a6 av-special-heading-h2 blockquote modern-quote  avia-builder-el-33  el_before_av_timeline  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Our story<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutf5scg-e35e49f969f69f0c1e14e3d6f1880442\">\n.avia-timeline-container.av-jutf5scg-e35e49f969f69f0c1e14e3d6f1880442 .av-milestone-date{\nfont-size:16px;\n}\n<\/style>\n<div  id=\"avia-timeline-1\"  class='avia-timeline-container av-jutf5scg-e35e49f969f69f0c1e14e3d6f1880442  avia-builder-el-34  el_after_av_heading  el_before_av_textblock ' ><ul class='avia-timeline avia-timeline-vertical av-milestone-placement-left avia-timeline-boxshadow avia_animate_when_almost_visible avia-timeline-animate'>\n<li  class='av-milestone av-1blgi57-6e240793a9f65c9374cbdad42b3124c3 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2000'><strong>2000-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>The Docca Outsource IT Ltd. (docca by short), our IT service administrator company has been established. At the moment our team has more than 40 employees, but in the early years, in January 2000, we started only with two colleagues.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-18zssyz-a6a7e0e9956e8902bfef7b91bb5e9ad8 av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2001-2005'><strong>2001-2005<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Our first clients also recommended us to others, so our team has started to grow. The new colleagues introduced many new things \u2013 as well as our new clients challenged us many times. Our specialists regularly worked on Hungarian projects of multinational companies, especially with British, Dutch, American and Swiss local IT.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-17nvu7f-da45e586e03ea32b963719da4588e052 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2006'><strong>2006-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>By that time professional groups were operating within our company (Windows, Mac, Linux etc.), our colleagues have already set up a remote monitoring system of the server, which predicted most of the problems in advance. This year we managed to create an international helpdesk group, so our colleagues can solve most of the problems remotely within minutes.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-16impp7-b5c0a894e30deb321700327bfd3d221b av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2008'><strong>2008-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Since 2008, the quality of our team\u2019s performance has been measured by external audits: PSZ\u00c1F (now MNB), SOX, ISO900x, PCI-DSS, which include both recurring and occasional one.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-14bumxn-c5a6f72b77f68dcfb9156cf3b62d0053 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2009'><strong>2009-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>During this period there were no major structural changes, only continuous, minimal increase. In addition to <strong>local companies<\/strong>, we work for companies with various ownership. Without the need for completeness: we have <strong>German, Swiss, Finnish, Italian, Dutch, American, British, Polish, Romanian, Japanese and French<\/strong> partners.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-13m5517-b8864d30ce37079ef218813da344c4a5 av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2011'><strong>2011-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We moved to Infopark, alongside many other IT companies, for example IBM, Magyar Telekom, Lufthansa Systems and many others. This is just our Head Office, our colleagues actually work in many other parts of the country, and beyond the borders, from Biatorb\u00e1gy to Cegl\u00e9dbercel, in Novi Sad and Berehove. <strong>We also operate servers in London, Vienna, USA and Germany. <\/strong><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-10v4bp7-a12a6ebf84ff38c013653adea0695526 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2014'><strong>2014-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We also won and fulfilled our first assignment in Malta: our Certified Ethical Hacker specialist\u2019s task was a penetration test. The purpose of this task was finding out the possibilities of data theft from the computers and servers of a company\u2019s employees, and identifying the vulnerabilities. Obviously, this was not the part of the administrators\u2019 time and competence.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-109jsgb-e8a69c1fe201b392478d2bb17976a19f av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2015'><strong>2015-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Our team is constantly growing, and we are building partnership with other IT companies, in order to serve our clients\u2019 needs more efficiently, economically, covering more professional areas.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-xkw2e3-3b7f26c852c056f20891a70defb75fc7 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2016'><strong>2016-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We have created a supplier community with three competing IT companies, so we can provide lower prices to our customers.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-wpg5xn-6a313a65ba3d9da1169f7cc4ec9d416f av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2017'><strong>2017-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We focus on <strong>VMware and Microsoft Azure<\/strong> solutions. This year many of our customers are moving to cloud, primarily using <strong>Office 365<\/strong>, but the migration of non-mail server services has also started. Our own internal systems are also changing: our commercial and financial processes have been covered by Odoo ERP since January, e-invoicing has been also progressing by Odoo since February, and due to our plan, the accounting will be transferred to this system very soon.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-utre63-47e6f42a9d617d829ade95eb2ac283ef av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2018'><strong>2018-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>A strong <strong>Google Workspace<\/strong> (formerly known as Google Suite) trend has also emerged, within DOCCA, and some of our specialists are doing the migration of the <strong>Google Cloud Platform (GCP)<\/strong> without any problems.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-slcdhn-2f5401cd22fde8811deb7eb4ccce84ef av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2018-june'><strong>2018. June<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Our team became the third Google Cloud Partner in Hungary.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-rmlqcb-6e45d9aa7582890ae999d6c3b2378ad9 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2019'><strong>2019-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>The main focus point of this year is information security. The topic of the first lead breakfast this year was the same (these are workshop-like meetings between our clients and the invited specialists of the given subject). Most likely the future topics will be determined by the precautions against the extortion viruses and the aftershock of the GDPR. In addition, we will provide our partners with direct access to one of the three major Hungarian IT distributors, so we can reduce furthermore our partners\u2019 purchasing costs.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-qadu23-a48a2eb74368c5e8f2416ae5de110e5d av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2020-april'><strong>2020. April<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We have obtained ISO27001 certification. Our goal is to prevent any data leakage, unauthorized modification and loss of information on the sensitive part of the information we handle. In full possession of the internationally acclaimed certificate, we can confidently state that the continuous obtaining of the data security is a top priority for us. Following the latest technological innovations and changes in information technology, we strive to being up-to-date and protected against the recent threats.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<\/ul><\/div><br \/>\n<section  class='av_textblock_section av-jutfkl1g-3f07fe0f168505ca9a9adda00d6b85e5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\">However, in addition to development, we strive to retain personality. Based on the feedback of our clients, we hope that we have already succeeded. Our solution is to find -in the ordinary sense- casual, well-communicating staff in our team, on the other hand, we provide all our clients with a designated contact colleague, who can deal with the problems on a daily bases, provides constant attention, has local knowledge, and can guarantee quick help.<\/p>\n<p>Best regards,<\/p>\n<p><strong>\u00c1kos T\u00f6r\u00f6k and the docca.HU Team<\/strong><\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-36  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2e3r7v-3ca28941d464edb8aaa720931436a069\">\n#top .av-special-heading.av-2e3r7v-3ca28941d464edb8aaa720931436a069{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-2e3r7v-3ca28941d464edb8aaa720931436a069 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2e3r7v-3ca28941d464edb8aaa720931436a069 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2e3r7v-3ca28941d464edb8aaa720931436a069 av-special-heading-h2 blockquote modern-quote  avia-builder-el-37  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Acknowledgements <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgspwi-9b87f4b0d44ba485b98f51008c4cf6a7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\">Our company and team owe a debt of gratitude to several open source communities, whose working results we profit. We owe our main devices to them:<\/p>\n<ul>\n<li style=\"text-align: justify;\"><a href=\"https:\/\/www.bestpractical.com\/\">Best Practical<\/a>\u00a0(USA) and the RT development community (founder: Jesse Vincent)<\/li>\n<li style=\"text-align: justify;\"><a href=\"http:\/\/www.canonical.com\/\">Canonical Ltd.<\/a>\u00a0and the Ubuntu development community (founder: Mark Shuttleworth)<\/li>\n<li style=\"text-align: justify;\">a <a href=\"http:\/\/www.linuxfoundation.org\/\">Linux<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.gnu.org\/\">GNU projects<\/a>\u00a0developers and sponsors (major sponsors:\u00a0<a href=\"http:\/\/www.intel.com\/\">Intel<\/a>,\u00a0<a href=\"https:\/\/www.redhat.com\/\">Red Hat<\/a>,\u00a0<a href=\"http:\/\/www.linaro.org\/\">Linaro<\/a>, Samsung, IBM, SUSE, Texas Instruments, Vision Engraving Systems,\u00a0<a href=\"https:\/\/www.google.com\/intl\/hu\/about\/\">Google<\/a>, Renesas)<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div><\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_3'  class='avia-section av-7pf5w3-d025def8d91f2f997807151dc1b18f74 main_color avia-section-default avia-no-border-styling  avia-builder-el-39  el_after_av_section  el_before_av_section  av-desktop-hide av-medium-hide av-small-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2219'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b\">\n.flex_column.av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b av_one_full  avia-builder-el-40  el_before_av_hr  avia-builder-el-first  first flex_column_div av-zero-column-padding '   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqb5sa-dcb912d14817c0b8666523455789425f\">\n#top .av-special-heading.av-kotqb5sa-dcb912d14817c0b8666523455789425f{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqb5sa-dcb912d14817c0b8666523455789425f .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqb5sa-dcb912d14817c0b8666523455789425f .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqb5sa-dcb912d14817c0b8666523455789425f av-special-heading-h3 blockquote modern-quote  avia-builder-el-41  el_before_av_textblock  avia-builder-el-first  av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Instant price calculation:<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutenlxg-9b3745a206f0d760b680acf62bc80d5e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Are you interested in our prices? Using our automatic calculator, you can find out in one minute the approx. cost of solving IT issues with docca.<\/p>\n<\/div><\/section><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-43  el_after_av_textblock  el_before_av_hr ' >\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jzxocwp3-2ec470a5edf9663bc2ab9e7fbd12ea67\">\n#top #wrap_all .avia-button.av-jzxocwp3-2ec470a5edf9663bc2ab9e7fbd12ea67{\nbackground-color:#da5424;\nborder-color:#da5424;\ncolor:#ffffff;\ntransition:all 0.4s ease-in-out;\n-webkit-transition:all 0.4s ease-in-out;\n-moz-transition:all 0.4s ease-in-out;\n-ms-transition:all 0.4s ease-in-out;\n-o-transition:all 0.4s ease-in-out;\n}\n<\/style>\n<a href='https:\/\/outernet.hu\/en\/'  class='avia-button av-jzxocwp3-2ec470a5edf9663bc2ab9e7fbd12ea67 avia-icon_select-no avia-size-large avia-position-center' ><span class='avia_iconbox_title' >Price calculator<\/span><\/a><\/div><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-44  el_after_av_button  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqbxan-af0ed7b01ebb7780f0c5b73e0d7d261c\">\n#top .av-special-heading.av-kotqbxan-af0ed7b01ebb7780f0c5b73e0d7d261c{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqbxan-af0ed7b01ebb7780f0c5b73e0d7d261c .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqbxan-af0ed7b01ebb7780f0c5b73e0d7d261c .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqbxan-af0ed7b01ebb7780f0c5b73e0d7d261c av-special-heading-h3 blockquote modern-quote  avia-builder-el-45  el_after_av_hr  el_before_av_textblock  av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >In the last 19 years\u2026<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutepw52-70f8a5b2aa14a9f6a4a63a0a32c0d611'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>\u2026We have worked for many smaller and larger companies. Some of the well-known:<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-juteqkju-7241a7f03a2d5b6a8c964c31e6cf2fbc\">\n.avia-image-container.av-juteqkju-7241a7f03a2d5b6a8c964c31e6cf2fbc .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-juteqkju-7241a7f03a2d5b6a8c964c31e6cf2fbc av-styling-no-styling avia-align-center  avia-builder-el-47  el_after_av_textblock  el_before_av_hr '  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-2906 avia-img-lazy-loading-not-2906 avia_image' src=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda.jpg\" alt='Rendszergazda szolg\u00e1ltat\u00e1s referenci\u00e1k' title='Rendszergazda szolg\u00e1ltat\u00e1s referenci\u00e1k'  height=\"127\" width=\"800\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda.jpg 800w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-300x48.jpg 300w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-768x122.jpg 768w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-705x112.jpg 705w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/referencia_logok_rendszergazda-450x71.jpg 450w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/div><\/div><\/div><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-48  el_after_av_image  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqcigj-3298ff0bca79538e5a11c9c8a48f3ef3\">\n#top .av-special-heading.av-kotqcigj-3298ff0bca79538e5a11c9c8a48f3ef3{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqcigj-3298ff0bca79538e5a11c9c8a48f3ef3 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqcigj-3298ff0bca79538e5a11c9c8a48f3ef3 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqcigj-3298ff0bca79538e5a11c9c8a48f3ef3 av-special-heading-h3 blockquote modern-quote  avia-builder-el-49  el_after_av_hr  el_before_av_textblock  av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Who are we? In numbers about the docca system administrator and IT operator: <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutf0lje-b7fc616cd8733e726e47bc0ef053e801'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Year of foundation:<\/strong> 2000<\/p>\n<p><strong>Our offices:<\/strong><\/p>\n<ul>\n<li>H-1124 Budapest, Apor Vilmos square, 25-26.<\/li>\n<li>A-1010 Vienna, Am Gestade 3\/1 E<\/li>\n<\/ul>\n<p><strong>Professional liability insurance: <\/strong>HUF 100 million. Insurer: Colonnade. Number of damages: 0<\/p>\n<p><strong>Number of colleagues:<\/strong> 40 people<br \/>\n<strong>Activity:<\/strong><\/p>\n<ul>\n<li>administrator service,<\/li>\n<li>business IT infrastructure operation<\/li>\n<li>user support<\/li>\n<li>server operation (Windows, Linux, BSD)<\/li>\n<\/ul>\n<p><strong>Contact languages:<\/strong> Hungarian, English, Russian.<\/p>\n<p><strong>Service availability:<\/strong> 0-24. Office IT support time: 8.5 hours on working days between 7.00 A.M.-06.00 P.M., chosen in the contract.<\/p>\n<p><strong>Geographical area of the service: <\/strong>the whole area of Hungary, Vienna, Transcarpathia and Subotica.<\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-51  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqgzwq-8311572e4382c25524f1b0b442bb6864\">\n#top .av-special-heading.av-kotqgzwq-8311572e4382c25524f1b0b442bb6864{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqgzwq-8311572e4382c25524f1b0b442bb6864 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqgzwq-8311572e4382c25524f1b0b442bb6864 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqgzwq-8311572e4382c25524f1b0b442bb6864 av-special-heading-h3 blockquote modern-quote  avia-builder-el-52  el_after_av_hr  el_before_av_textblock  av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >What do our customers say about us? <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgcef3-21b5afdc385dd75cacb98adcb49f5e76'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1158\" src=\"http:\/\/www.outernet.hu\/rendszergazda\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1.jpg\" alt=\"Rendszergazda v\u00e9lem\u00e9ny\" width=\"100\" height=\"100\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1.jpg 100w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1-80x80.jpg 80w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep1-36x36.jpg 36w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>\u201cOur collaboration dates back 10 years. In unexpected situations that require immediate action, we can always count on the staff of docca.HU, they work with full force of troubleshooting. They contact the suppliers whose cooperation is essential in solving issues, even without our request. In my experience, I can only speak approvingly about the professional quality of their service, the preparedness and the working attitude of the docca.HU Team. I hope to have the same experience in another decade.\u201d<\/p>\n<p style=\"text-align: right;\"><strong>Dr. L\u00e1szl\u00f3 Csillag<\/strong><br \/>\nECOSTAR, Auditor and Tax Expert Ltd., Managing Director.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41sv6r-1070f12e54ebd079a96af30d01e5458e\">\n#top .hr.hr-invisible.av-41sv6r-1070f12e54ebd079a96af30d01e5458e{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-41sv6r-1070f12e54ebd079a96af30d01e5458e hr-invisible  avia-builder-el-54  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-jutgcef3-21b5afdc385dd75cacb98adcb49f5e76'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1159\" src=\"http:\/\/www.outernet.hu\/rendszergazda\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2.jpg\" alt=\"Rendszergazda v\u00e9lem\u00e9ny\" width=\"100\" height=\"100\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2.jpg 100w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2-80x80.jpg 80w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep2-36x36.jpg 36w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>\u201cI can only praise the docca.HU, our working relationship is great. Whether we ask for help by email or phone, someone is available for us immediately. The boys on the phone are decent and patient. If needed, they explain the issue and solution even many times. I have learned a lot from them!\u201d<\/p>\n<p style=\"text-align: right;\"><strong>Katalin Dukavits<\/strong><br \/>\nNotos Ltd. (Lacoste)<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-41sv6r-1070f12e54ebd079a96af30d01e5458e\">\n#top .hr.hr-invisible.av-41sv6r-1070f12e54ebd079a96af30d01e5458e{\nheight:25px;\n}\n<\/style>\n<div  class='hr av-41sv6r-1070f12e54ebd079a96af30d01e5458e hr-invisible  avia-builder-el-56  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-jutgcef3-21b5afdc385dd75cacb98adcb49f5e76'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1160\" src=\"http:\/\/www.outernet.hu\/rendszergazda\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3.jpg\" alt=\"Rendszergazda v\u00e9lem\u00e9ny\" width=\"100\" height=\"100\" srcset=\"https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3.jpg 100w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3-80x80.jpg 80w, https:\/\/outernet.hu\/wp-content\/uploads\/2019\/04\/rendszergazda-velemeny-kep3-36x36.jpg 36w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/>\u201cReliable data management, strict adherence to deadlines, precise professional work, understandable communication. Good value for money. Providing high quality helpdesk. Data protection, data security, which is perhaps the most important requirement of an IT service provider\u201d.<\/p>\n<p style=\"text-align: right;\"><strong>L\u00e1szl\u00f3 L\u0151rincz<\/strong><br \/>\nPap\u00edrb\u00e1zis Ltd., Managing Director<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqjb4y-dd9c2a8e568b6ea4ffb9fb7d14402949\">\n#top .av-special-heading.av-kotqjb4y-dd9c2a8e568b6ea4ffb9fb7d14402949{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqjb4y-dd9c2a8e568b6ea4ffb9fb7d14402949 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqjb4y-dd9c2a8e568b6ea4ffb9fb7d14402949 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqjb4y-dd9c2a8e568b6ea4ffb9fb7d14402949 av-special-heading-h3 blockquote modern-quote  avia-builder-el-58  el_after_av_textblock  el_before_av_font_icon  av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Further opinions, contacts:<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8\">\n.av_font_icon.av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8{\ncolor:#5b7697;\nborder-color:#5b7697;\n}\n.av_font_icon.av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8 .av-icon-char{\nfont-size:26px;\nline-height:26px;\n}\n<\/style>\n<span  class='av_font_icon av-jutgfqnp-73273d9f5dc04b7548b9583bbac9daf8 avia_animate_when_visible av-icon-style- avia-icon-pos-left avia-icon-animate'><a href='https:\/\/www.facebook.com\/pg\/DoccaOutSourceITKft\/reviews\/' target=\"_blank\" rel=\"noopener noreferrer\" class='av-icon-char' aria-hidden='true' data-av_icon='\ue8f4' data-av_iconfont='entypo-fontello' data-avia-icon-tooltip=\"&lt;br \/&gt;\nFacebook&lt;br \/&gt;\n\"><\/a><\/span><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319\">\n.av_font_icon.av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319{\ncolor:#5b7697;\nborder-color:#5b7697;\n}\n.av_font_icon.av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319 .av-icon-char{\nfont-size:26px;\nline-height:26px;\n}\n<\/style>\n<span  class='av_font_icon av-jutgfqnp-56c01eeb49a0e18d2243095758fd8319 avia_animate_when_visible av-icon-style- avia-icon-pos-left avia-icon-animate'><a href='https:\/\/www.linkedin.com\/company\/2374357\/' target=\"_blank\" rel=\"noopener noreferrer\" class='av-icon-char' aria-hidden='true' data-av_icon='\ue8fd' data-av_iconfont='entypo-fontello' data-avia-icon-tooltip=\"&lt;br \/&gt;\nLinkedin&lt;br \/&gt;\n\"><\/a><\/span><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-koskpadn-8efeb38227f6de5f269d15290d3001f7\">\n#top .hr.hr-invisible.av-koskpadn-8efeb38227f6de5f269d15290d3001f7{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-koskpadn-8efeb38227f6de5f269d15290d3001f7 hr-invisible  avia-builder-el-61  el_after_av_one_full  el_before_av_one_full '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bd7ocz-321e3ffea8f365edbcc06d1d7a7e1e53\">\n.flex_column.av-bd7ocz-321e3ffea8f365edbcc06d1d7a7e1e53{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-bd7ocz-321e3ffea8f365edbcc06d1d7a7e1e53 av_one_full  avia-builder-el-62  el_after_av_hr  el_before_av_hr  first flex_column_div av-zero-column-padding '   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqnk6x-938f5a30c42566bd59bf23d819de7662\">\n#top .av-special-heading.av-kotqnk6x-938f5a30c42566bd59bf23d819de7662{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqnk6x-938f5a30c42566bd59bf23d819de7662 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqnk6x-938f5a30c42566bd59bf23d819de7662 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqnk6x-938f5a30c42566bd59bf23d819de7662 av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-63  el_before_av_button  avia-builder-el-first '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Can we help you?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-64  el_after_av_heading  avia-builder-el-last ' ><a href='tel:+36703370933'  class='avia-button av-kosha3h9-f5e8524f19942d5c8fe2f0b37cc60a10 avia-icon_select-yes-right-icon avia-size-large avia-position-center avia-color-theme-color' ><span class='avia_iconbox_title' >Call us<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue854' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-koskpadn-8efeb38227f6de5f269d15290d3001f7\">\n#top .hr.hr-invisible.av-koskpadn-8efeb38227f6de5f269d15290d3001f7{\nheight:30px;\n}\n<\/style>\n<div  class='hr av-koskpadn-8efeb38227f6de5f269d15290d3001f7 hr-invisible  avia-builder-el-65  el_after_av_one_full  el_before_av_one_full '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b\">\n.flex_column.av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-5uf96r-c19e9c6dcb3e25a81d8ce0799f13d10b av_one_full  avia-builder-el-66  el_after_av_hr  el_before_av_one_full  first flex_column_div av-zero-column-padding '   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqjf01-4655a390c4e2b5b23fc9c8f7e8241203\">\n#top .av-special-heading.av-kotqjf01-4655a390c4e2b5b23fc9c8f7e8241203{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqjf01-4655a390c4e2b5b23fc9c8f7e8241203 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqjf01-4655a390c4e2b5b23fc9c8f7e8241203 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqjf01-4655a390c4e2b5b23fc9c8f7e8241203 av-special-heading-h2 blockquote modern-quote  avia-builder-el-67  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Guarantees<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgj5v8-26a3a15843fa29978b6f358ca336d0a1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Professional liability insurance: <\/strong>HUF 100 million. We had no claims.<strong><br \/>\n<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>References:<\/strong> our clients are Hungarian and international companies. We operate and support more than 800 servers + network devices, thousands of user computers, more than 170 companies and organizations. If you need, we can provide a detailed list of our customers (of course, only those who gave permission) and we arrange a meeting with the chosen company by you. Or if you find a familiar company on the list, you may also gain information about our work.<\/p>\n<p style=\"text-align: justify;\"><strong>Reports on our work:<\/strong> we provide full transparency in terms of workload. We can automatically give reports on open and solved cases, monthly, weekly or even daily. Itemized reports allow you to review the contract at any time, reduce fees, or even reject an invoice if you find some differences in the agreement. We accept this without hesitation, since we can be wrong too, this is the reason we provide transparency.<\/p>\n<p style=\"text-align: justify;\"><strong>Transparent supply:<\/strong>\u00a0if you manage IT supply through us, we work from wholesale sources (<a href=\"http:\/\/www.hrp.hu\/\">HRP<\/a>,\u00a0<a href=\"http:\/\/www.chs.hu\/\">CHS<\/a>,\u00a0<a href=\"http:\/\/hu.ingrammicro.com\/\">Ingram-Micro<\/a>), with a fix, pre-agreed margin. Our colleagues are not allowed to keep any of your promotional gifts, so you can be sure that we are looking for the best price for you. Promotional gifts that are not in connection with any specific customer, will be drawn between our employees, so there will be no self-interest bias in supply.<\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-69  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqlwt6-a11a070fe7bfd724b8a7fe7af66ba8c4\">\n#top .av-special-heading.av-kotqlwt6-a11a070fe7bfd724b8a7fe7af66ba8c4{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqlwt6-a11a070fe7bfd724b8a7fe7af66ba8c4 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqlwt6-a11a070fe7bfd724b8a7fe7af66ba8c4 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqlwt6-a11a070fe7bfd724b8a7fe7af66ba8c4 av-special-heading-h2 blockquote modern-quote  avia-builder-el-70  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >The essence of our fee packages<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgj5v8-26a3a15843fa29978b6f358ca336d0a1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>We offer you two approaches: you can comply the IT services with a one-time fee or a monthly flat rate.<\/p>\n<ul>\n<li style=\"text-align: justify;\">The advantage of the flat rate is that we provide a fix fee of the fail-safe operation of the infrastructure, which gives you predictability.<\/li>\n<li style=\"text-align: justify;\">The advantage of the time-based fee is that you can reduce the IT operating costs as much as possible.<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2kikjn-8dde1d32e3eb459d3c7cf1e2db26dc80\">\n.flex_column.av-2kikjn-8dde1d32e3eb459d3c7cf1e2db26dc80{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-2kikjn-8dde1d32e3eb459d3c7cf1e2db26dc80 av_one_full  avia-builder-el-72  el_after_av_one_full  avia-builder-el-last  first flex_column_div av-zero-column-padding column-top-margin'   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotpuuvy-75e6ca69f692e3ef7c67e263bda19d85\">\n#top .av-special-heading.av-kotpuuvy-75e6ca69f692e3ef7c67e263bda19d85{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotpuuvy-75e6ca69f692e3ef7c67e263bda19d85 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotpuuvy-75e6ca69f692e3ef7c67e263bda19d85 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotpuuvy-75e6ca69f692e3ef7c67e263bda19d85 av-special-heading-h2 blockquote modern-quote  avia-builder-el-73  el_before_av_timeline  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Our story<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jutf5scg-62cf7176a07fe9407239aed7b02c2b3a\">\n.avia-timeline-container.av-jutf5scg-62cf7176a07fe9407239aed7b02c2b3a .av-milestone-date{\nfont-size:16px;\n}\n<\/style>\n<div  id=\"avia-timeline-2\"  class='avia-timeline-container av-jutf5scg-62cf7176a07fe9407239aed7b02c2b3a  avia-builder-el-74  el_after_av_heading  el_before_av_textblock ' ><ul class='avia-timeline avia-timeline-vertical av-milestone-placement-left avia-timeline-boxshadow avia_animate_when_almost_visible avia-timeline-animate'>\n<li  class='av-milestone av-oqslaz-81abc4e1419ac28c623d290694b0e33c av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2000'><strong>2000-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>The Docca Outsource IT Ltd. (docca by short), our IT service administrator company has been established. At the moment our team has more than 40 employees, but in the early years, in January 2000, we started only with two colleagues.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-mx9u6j-7bfc6ab8108ad756223c96d9a5f4ca94 av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2001-2005'><strong>2001-2005<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Our first clients also recommended us to others, so our team has started to grow. The new colleagues introduced many new things \u2013 as well as our new clients challenged us many times. Our specialists regularly worked on Hungarian projects of multinational companies, especially with British, Dutch, American and Swiss local IT.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-lc5q4b-52cc07ba8810eb28b94d7ad7f4f11701 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2006'><strong>2006-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>By that time professional groups were operating within our company (Windows, Mac, Linux etc.), our colleagues have already set up a remote monitoring system of the server, which predicted most of the problems in advance. This year we managed to create an international helpdesk group, so our colleagues can solve most of the problems remotely within minutes.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-iq73ff-4957a7989e18e7135b63f020caff1e51 av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2008'><strong>2008-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Since 2008, the quality of our team\u2019s performance has been measured by external audits: PSZ\u00c1F (now MNB), SOX, ISO900x, PCI-DSS, which include both recurring and occasional one.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-h2nj7v-37e0a6d8ae1e8ca0b2f1ffef77e313dc av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2009'><strong>2009-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>During this period there were no major structural changes, only continuous, minimal increase. In addition to <strong>local companies<\/strong>, we work for companies with various ownership. Without the need for completeness: we have <strong>German, Swiss, Finnish, Italian, Dutch, American, British, Polish, Romanian, Japanese and French<\/strong> partners.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-g00prv-c1a3b24be436b13741834667845afb8e av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2011'><strong>2011-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We moved to Infopark, alongside many other IT companies, for example IBM, Magyar Telekom, Lufthansa Systems and many others. This is just our Head Office, our colleagues actually work in many other parts of the country, and beyond the borders, from Biatorb\u00e1gy to Cegl\u00e9dbercel, in Novi Sad and Berehove. <strong>We also operate servers in London, Vienna, USA and Germany. <\/strong><\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-1dugh7-ff746e84c7e751d8d4193d15286b0ca1 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2014'><strong>2014-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We also won and fulfilled our first assignment in Malta: our Certified Ethical Hacker specialist\u2019s task was a penetration test. The purpose of this task was finding out the possibilities of data theft from the computers and servers of a company\u2019s employees, and identifying the vulnerabilities. Obviously, this was not the part of the administrators\u2019 time and competence.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-by4vez-3e1f82b57820f071a936d0d9b3e8f4ec av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2015'><strong>2015-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Our team is constantly growing, and we are building partnership with other IT companies, in order to serve our clients\u2019 needs more efficiently, economically, covering more professional areas.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-aatgez-b4a8561a64f4e7d24048fcd5b6528434 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2016'><strong>2016-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We have created a supplier community with three competing IT companies, so we can provide lower prices to our customers.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-9qfcy3-23ccdf24aa5d8035f122424cc8388c86 av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2017'><strong>2017-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We focus on <strong>VMware and Microsoft Azure<\/strong> solutions. This year many of our customers are moving to cloud, primarily using <strong>Office 365<\/strong>, but the migration of non-mail server services has also started. Our own internal systems are also changing: our commercial and financial processes have been covered by Odoo ERP since January, e-invoicing has been also progressing by Odoo since February, and due to our plan, the accounting will be transferred to this system very soon.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-7rhznf-db9d590f6ec400780e10aa53a2dfe678 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2018'><strong>2018-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>A strong <strong>Google Workspace<\/strong> (formerly known as Google Suite) trend has also emerged, within DOCCA, and some of our specialists are doing the migration of the <strong>Google Cloud Platform (GCP)<\/strong> without any problems.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-jda0r-a68c6cd0c73b947979eeb5405bf7c40e av-animated-generic fade-in av-milestone-valign-middle av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2018-junius'><strong>2018. j\u00fanius<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>Our team became the third Google Cloud Partner in Hungary.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-43zc4b-7123a262be66b344a53913f638499c70 av-animated-generic fade-in av-milestone-valign-middle av-milestone-odd'><h2 class='av-milestone-date ' id='milestone-2019'><strong>2019-<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>The main focus point of this year is information security. The topic of the first lead breakfast this year was the same (these are workshop-like meetings between our clients and the invited specialists of the given subject). Most likely the future topics will be determined by the precautions against the extortion viruses and the aftershock of the GDPR. In addition, we will provide our partners with direct access to one of the three major Hungarian IT distributors, so we can reduce furthermore our partners\u2019 purchasing costs.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<li  class='av-milestone av-2j35jv-5cd8026210ad7f69de1cf5cc389f0ae3 av-animated-generic fade-in av-milestone-valign-baseline av-milestone-even'><h2 class='av-milestone-date ' id='milestone-2020-aprilis'><strong>2020. \u00e1prilis<span class='av-milestone-indicator'><\/span><\/strong><\/h2><div class=\"av-milestone-icon-wrap\"><span class='av-milestone-icon milestone_icon avia-font-entypo-fontello'><span class='av-milestone-icon-inner milestone_inner'><i class='milestone-char' aria-hidden='true' data-av_icon='\ue879' data-av_iconfont='entypo-fontello'><\/i><\/span><\/span><\/div><article class='av-milestone-content-wrap'><div class='av-milestone-contentbox'><div class='av-milestone-content'><p>We have obtained ISO27001 certification. Our goal is to prevent any data leakage, unauthorized modification and loss of information on the sensitive part of the information we handle. In full possession of the internationally acclaimed certificate, we can confidently state that the continuous obtaining of the data security is a top priority for us. Following the latest technological innovations and changes in information technology, we strive to being up-to-date and protected against the recent threats.<\/p>\n<\/div><\/div><footer class='av-milestone-article-footer entry-footer'><\/footer><\/article><\/li>\n<\/ul><\/div><br \/>\n<section  class='av_textblock_section av-jutfkl1g-3f07fe0f168505ca9a9adda00d6b85e5'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\">However, in addition to development, we strive to retain personality. Based on the feedback of our clients, we hope that we have already succeeded. Our solution is to find -in the ordinary sense- casual, well-communicating staff in our team, on the other hand, we provide all our clients with a designated contact colleague, who can deal with the problems on a daily bases, provides constant attention, has local knowledge, and can guarantee quick help.<\/p>\n<p>Best regards,<\/p>\n<p><strong>\u00c1kos T\u00f6r\u00f6k and the docca.HU Team<\/strong><\/p>\n<\/div><\/section><br \/>\n<div  class='hr av-41sv6r-f365fff4cc1a873f3ebc631a5dc32a62 hr-default  avia-builder-el-76  el_after_av_textblock  el_before_av_heading '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotpw2tx-b90820029976415c932655b6b0672cc2\">\n#top .av-special-heading.av-kotpw2tx-b90820029976415c932655b6b0672cc2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotpw2tx-b90820029976415c932655b6b0672cc2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotpw2tx-b90820029976415c932655b6b0672cc2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotpw2tx-b90820029976415c932655b6b0672cc2 av-special-heading-h2 blockquote modern-quote  avia-builder-el-77  el_after_av_hr  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >Acknowledgements <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgspwi-9b87f4b0d44ba485b98f51008c4cf6a7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\">Our company and team owe a debt of gratitude to several open source communities, whose working results we profit. We owe our main devices to them:<\/p>\n<ul>\n<li style=\"text-align: justify;\"><a href=\"https:\/\/www.bestpractical.com\/\">Best Practical<\/a>\u00a0(USA) and the RT development community (founder: Jesse Vincent)<\/li>\n<li style=\"text-align: justify;\"><a href=\"http:\/\/www.canonical.com\/\">Canonical Ltd.<\/a>\u00a0and the Ubuntu development community (founder: Mark Shuttleworth)<\/li>\n<li style=\"text-align: justify;\">a <a href=\"http:\/\/www.linuxfoundation.org\/\">Linux<\/a>\u00a0and\u00a0<a href=\"https:\/\/www.gnu.org\/\">GNU projects<\/a>\u00a0developers and sponsors (major sponsors:\u00a0<a href=\"http:\/\/www.intel.com\/\">Intel<\/a>,\u00a0<a href=\"https:\/\/www.redhat.com\/\">Red Hat<\/a>,\u00a0<a href=\"http:\/\/www.linaro.org\/\">Linaro<\/a>, Samsung, IBM, SUSE, Texas Instruments, Vision Engraving Systems,\u00a0<a href=\"https:\/\/www.google.com\/intl\/hu\/about\/\">Google<\/a>, Renesas)<\/li>\n<\/ul>\n<\/div><\/section><\/p><\/div>\n<\/p>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-3utg9f-5cb00e662cffced5c18d7f53eb823985\">\n.avia-section.av-3utg9f-5cb00e662cffced5c18d7f53eb823985{\nbackground-color:#efefef;\n}\n<\/style>\n<div id='av_section_4'  class='avia-section av-3utg9f-5cb00e662cffced5c18d7f53eb823985 main_color avia-section-default avia-no-border-styling  avia-builder-el-79  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2219'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-212zcz-056029d5c04e27ed4adf3a7868d03bbf\">\n.flex_column.av-212zcz-056029d5c04e27ed4adf3a7868d03bbf{\nborder-radius:0px 0px 0px 0px;\n-webkit-border-radius:0px 0px 0px 0px;\n-moz-border-radius:0px 0px 0px 0px;\n}\n<\/style>\n<div class='flex_column av-212zcz-056029d5c04e27ed4adf3a7868d03bbf av_one_full  avia-builder-el-80  avia-builder-el-no-sibling  first flex_column_div av-zero-column-padding '   ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqowuy-b3f31ecc653301f8d4ed64f3d2ff69d2\">\n#top .av-special-heading.av-kotqowuy-b3f31ecc653301f8d4ed64f3d2ff69d2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqowuy-b3f31ecc653301f8d4ed64f3d2ff69d2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqowuy-b3f31ecc653301f8d4ed64f3d2ff69d2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqowuy-b3f31ecc653301f8d4ed64f3d2ff69d2 av-special-heading-h2 blockquote modern-quote  avia-builder-el-81  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >A comprehensive picture about daily life of the service: how do we serve you as an administrator service company? <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgud3p-b28f51835067eea1d9839d22870909e1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\">We work in two main methods: DevOps and ITIL. A DevOps is a less common need \u2013 only affects our development company. In other cases, our service based on a methodology called ITIL (https:\/\/en.wikipedia.org\/wiki\/ITIL). We apply the expedient elements to the given customer from the last two versions of the ITIL. Further situations have the following main features:<\/p>\n<ul>\n<li style=\"text-align: justify;\">Personal contact: this is 1 (+1) person: the main contact person and his\/her deputy, who covers the main contact due to illness.<\/li>\n<li style=\"text-align: justify;\">A target team of experienced specialists who suit the customers\u2019 equipment.<\/li>\n<li style=\"text-align: justify;\">Layers of support: in the first line it is the service desk with continuous availability and highly trained IT administrators with general knowledge. The second and the third line consist of IT specialists with detail-oriented competence.<\/li>\n<li style=\"text-align: justify;\">The usage of ticketing system. Its purpose is to follow and observe accurately the tasks and deadlines with the help of the ticketing system.<\/li>\n<\/ul>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqqnpd-3d8a3bf247c4a596092985684b9e5514\">\n#top .av-special-heading.av-kotqqnpd-3d8a3bf247c4a596092985684b9e5514{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqqnpd-3d8a3bf247c4a596092985684b9e5514 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqqnpd-3d8a3bf247c4a596092985684b9e5514 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqqnpd-3d8a3bf247c4a596092985684b9e5514 av-special-heading-h2 blockquote modern-quote  avia-builder-el-83  el_after_av_textblock  el_before_av_textblock '><h2 class='av-special-heading-tag'  itemprop=\"headline\"  >An internal team within docca to serve your needs. <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgud3p-b28f51835067eea1d9839d22870909e1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: justify;\">For each of our clients \u2013 whether it is a small company with 2-3 employees or a company with a turnover of 90 billion- we provide a group of customized professionals within docca, with whom you will be in a daily contact. We compose the team in a way that its members have the proper experience for your IT devices. The moment of writing this article \u2013 July 2015- our team consists of 35 employees, and we create a group of 4-12 people for each of our new customers.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqqzfl-b659bbca8d33fba95a3103be1c35ad34\">\n#top .av-special-heading.av-kotqqzfl-b659bbca8d33fba95a3103be1c35ad34{\npadding-bottom:20px;\n}\nbody .av-special-heading.av-kotqqzfl-b659bbca8d33fba95a3103be1c35ad34 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqqzfl-b659bbca8d33fba95a3103be1c35ad34 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqqzfl-b659bbca8d33fba95a3103be1c35ad34 av-special-heading-h3 blockquote modern-quote  avia-builder-el-85  el_after_av_textblock  el_before_av_textblock '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >The group consists of the following layers:<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgud3p-b28f51835067eea1d9839d22870909e1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h4>Customer assistant: your personal contact person<\/h4>\n<p style=\"text-align: justify;\">(It\u2019s ITIL name: IT operations manager). We provide you a permanent contact person who is a senior system administrator or a system engineer colleague, who can be contacted at any time if there is an issue which is not an ordinary administration. Your long-term satisfaction is also personally important to these colleagues \u2013 this is a selection criterion for this job- and they are interested financially in the quality of the service.<\/p>\n<h4>The first line of the support is our helpdesk team: remote assistance within minutes<\/h4>\n<p style=\"text-align: justify;\">(ITIL: service desk\/1st line\/Tier1\/Level1 support.) They are the first line of administrative service at docca. Their job is receiving calls and solving problems as soon as possible, and also forwarding tasks to the second line, that require server- or other special actions, and possibly require field-work assistance. They also act in the directions of the third parties, for example: if the customer has to deal with Invitel, Telekom, UPS or Digi, or contact the developers or the introducers of SAP, Navision etc. related to software update.<\/p>\n<h4>Second line: system administrator specialists and IT professionals<\/h4>\n<p style=\"text-align: justify;\">(ITIL: 2nd line\/Tier2\/Level2). Here you can find specialty groups, e.g. Microsoft server experts, network specialty groups, IT security group, etc. Two persons of each groups are already delegated to you at the concerned areas. For example: if you have Microsoft server, two persons from this group have up-to-date knowledge of your infrastructure, and these colleagues can solve any emerging issues.<\/p>\n<h4>Third line: specialists in the background<\/h4>\n<p style=\"text-align: justify;\">(ITIL: 3rd line\/Tier3\/Level3). Special, very unique problems require special expertise. In some areas, we have experts within doors with outstanding knowledge (Linux and Windows servers), in other areas we contact the vendor with serious problems (some routers), or we ask for the help of external specialists (e.g. for Oracle database issues).<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqtocg-fd6895834462271b746e18326cf0f5e5\">\n#top .av-special-heading.av-kotqtocg-fd6895834462271b746e18326cf0f5e5{\npadding-bottom:20px;\n}\nbody .av-special-heading.av-kotqtocg-fd6895834462271b746e18326cf0f5e5 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqtocg-fd6895834462271b746e18326cf0f5e5 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqtocg-fd6895834462271b746e18326cf0f5e5 av-special-heading-h3 blockquote modern-quote  avia-builder-el-87  el_after_av_textblock  el_before_av_textblock '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >We provide not only human resources, but technical background for the service:<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-jutgud3p-b28f51835067eea1d9839d22870909e1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><h4>Equipment inventory with remote monitoring, catalog of services<\/h4>\n<p style=\"text-align: justify;\">It is very important for the adequacy of our service that our specialists gain a state of play of your system in the case of any questions and problems. When providing service to a new customer, docca.HU creates an inventory on:<\/p>\n<ul>\n<li>the physical devices<\/li>\n<li>the software to be supported<\/li>\n<li>the main processes, in which IT is involved (e.g.: user login and logout, setting up of new computers)<\/li>\n<li>the third parties (e.g.: such as internet service provider), so that we can help you quickly, if you need to contact them in the case of any issues.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">We keep this description up-to-date, which will be automatically materialized by monitoring physical devices. In this case a monitoring system will update the description of the devices, since a computer memory expansion or an installation of a new software automatically appears in the inventory.<\/p>\n<p style=\"text-align: justify;\">We attach our services to the devices in the inventory, so you and we know exactly what agreements apply to each device. So, we can provide a customer-oriented service to you according to our agreement, and by possessing the certain knowledge, we can make quick decision together and give an extra service if needed.<\/p>\n<h4>Knowledge base, operational documentation for the effective system administration<\/h4>\n<p style=\"text-align: justify;\">In addition to the appropriate competence (specialists) and a proper basic inventory, the further expansion of the information supporting the operation, their orderliness, accuracy and findability are essential for the guaranteed operation of the system administrator service. So, the task of the docca is to make a knowledge base, and continuously expand it: we start this upon receipt, and then we build it continuously during the service. Based on this, anyone who has the proper competence in the given professional field, can perform the tasks efficiently and quickly.<\/p>\n<h4>Comprehensive ticketing and the ticketing system behind it: reports, transparency, accountability<\/h4>\n<p style=\"text-align: justify;\">docca.HU also makes its tasks traceable to the customers and team members. The implementation of emails, the ticketing, the document management (scanned worksheets, contracts, etc.) and the workflow management in one system -integrated one- ensures that the docca does transparent and efficient work for you. You can find out who is responsible for each task, and also their deadlines. We can provide periodic reports on solved and running tasks. Due to the nature of the system, the boundaries of responsibilities between colleagues and docca are precise. According to this, the tasks are done properly in time and quality \u2013 if not, the responsibilities are clear and unambiguous. docca.HU is a cooperation of independent professionals, a cooperation based on roles and competence. In this system, the tasks are given by the agreements, the appraisal is given by the customers and service metrics.<\/p>\n<p>If you have any questions about our service, thank you for contacting us: <a href=\"mailto:rendszergazda-szolgaltatas2@outernet.hu\">rendszergazda-szolgaltatas2@outernet.hu<\/a><\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_5'  class='avia-section av-koshb85f-750c9e66ff2d087c3be2b2b2386aa04e main_color avia-section-default avia-no-border-styling  avia-builder-el-89  el_after_av_section  avia-builder-el-last  av-desktop-hide av-medium-hide avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2219'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-kotqxryi-7b48c393102fdfd874d0c686598dd79a\">\n#top .av-special-heading.av-kotqxryi-7b48c393102fdfd874d0c686598dd79a{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-kotqxryi-7b48c393102fdfd874d0c686598dd79a .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-kotqxryi-7b48c393102fdfd874d0c686598dd79a .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-kotqxryi-7b48c393102fdfd874d0c686598dd79a av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-90  el_before_av_button  avia-builder-el-first '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Can we help you?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-91  el_after_av_heading  avia-builder-el-last ' ><a href='tel:+36703370933'  class='avia-button av-kosha3h9-f5e8524f19942d5c8fe2f0b37cc60a10 avia-icon_select-yes-right-icon avia-size-large avia-position-center avia-color-theme-color' ><span class='avia_iconbox_title' >Call us<\/span><span class='avia_button_icon avia_button_icon_right' aria-hidden='true' data-av_icon='\ue854' data-av_iconfont='entypo-fontello'><\/span><\/a><\/div>\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='after_section_5'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-2219'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - 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